Shipping Policy
Shipping Area
Generally, We offer fast deliver to USA, UK, Canada, Australia, New Zeeland and most European countries.
We require 1-3 business days to process orders. Some backordered or custom items may take a little longer (up to 5 business days), but we do our best to keep all hot items in stock for quick delivery.
SHIPPING
The couriers chosen by veirousa are UPS, FEDEX and DHL.
a.Standard Delivery
|
Country |
Delivery Method |
Order Amount |
Shipping Time |
Costs |
|
USA |
Standard Delivery |
＜75 USD |
7-12 Business Days |
Based on weight |
|
≥75 USD |
Free |
|||
|
CA |
Standard Delivery |
＜75 USD |
8-13 Business Days |
Based on weight |
|
≥75 USD |
Free |
|||
|
UK/EU |
Standard Delivery |
＜75 USD |
6-10 Business Days |
Based on weight |
|
≥75 USD |
Free |
|||
|
AU/NZ |
Standard Delivery |
＜75 USD |
8-13 Business Days |
Based on weight |
|
≥75 USD |
Free |
b.Express Delivery
Based on weight, the base shipping cost is 24.9USD. Applicable to the range of countries specified in these terms and conditions.
Order Cut Off Time
Generally, order cut off time will be 06:00 PM .
Change of Address
We are unable to change the delivery address once it is in transit. If you need to change your shipping location, please contact us via email at support@veirousa.com within 24 hours of placing your order.
Order Tracking
When your order has shipped, you will receive an email notification from us with a tracking number that you can use to check its status. Please allow 48 hours for tracking information to be available.
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Separate Shipments
We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case you will be provided with two or more tracking numbers.
Contact Us
Company :Shinecourse Limited
Address:07/FL TUEN MUN INDUSTRIAL CENTRE, NO. 2 SAN PING CIRCUIT, TUEN MUN,HONGKONG
Email: support@veirousa.com
Time: Monday to Friday 9am to 6pm BST